Our House Rules

The followings detail the basic House Rules at Kingz Plaza. All we ask is that you follow them, have respect, show consideration for others and consider how your actions will affect Guests that will come after you.

1. The hotel is only authorised to accommodate properly registered guests. For this purpose, guests are to present their valid national ID card or passport, or any other valid proof of identity in order to check in.

2. A deposit of 50% will be required to confirm a booking. Should there be a cancellation, deposits are non refundable.

3. The balance is payable directly to the hotel prior to taking possession of your room.

4. Please keep up with your keys. A charge will be levied accordingly should you lose the keys or take them home. Keys may be left with us if you do not wish to take them with you on trips while you are our guest.

5. Please keep the windows closed if you are using the air conditioners and turn them off when leaving the room.

6. Laundry can be done by arrangement. Place your laundry on your bed 09h00 for same-day service (weather permitting) and inform reception.

7.Check out time is 12h00. Please inform us if a late departure is required. Any late check out will incur an additional day’s charge. Storage of baggage for the day, if required, can be done with pleasure.

8.Kingz Plaza is not responsible for lost, stolen or damaged items. Valuables, including cash, could be declared at the front desk for safe keeping.

9. Items left by guests at Kingz Plaza will be shipped after a written request is sent by the owner to Kingz Plaza along with payment of the shipping fees and handling costs. Items left at Kingz Plaza for 3 months without claims and proper arrangement for shipping will be disposed of.

Please complete a guest comment form in your room or at reception. If you have enjoyed your stay with us please tell your friends - if you did not please tell us!

Management
Kingz Plaza